One look. And everything was said – without a single word being said. They understood each other. And he would act in his own interest. Automatically. Intuitively. And for the good of his company.
Of course, there would still be controversy. With the client, with colleagues. About ways and goals, about approaches and measures. And that was a good thing too: After all, it was all about finding the best solution. The basis for this honest exchange was created: understanding and trust. With just one look.